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PeterBarber's avatar
PeterBarber
Aspirant
Jul 11, 2020

Nighthawk x6s ac3000 ex8000

I can't connect to my router either using the WPS buttons or the app. When I try to add netgear_ext it says it can't authenticate

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    did you setup the extender using wps? If so, factory reset it and rerun setup using the installation wizard. 

    Reason why is wps sometimes gets coded different between manufacturers. 

    firmware on the extender? 

    What router is it connected to?