NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jbid9020
Aug 02, 2024Aspirant
Nighthawk X6s AC3000 will not connect to router
Hi, After a brief power outage the above extender has stopped connecting to router. I have tried rebooting both (in close proximity to one another), with the same result. One thing has changed I have...
- Aug 07, 2024
factory reset the extender and set it up using the installation assistant.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk
Jbid9020
Aug 02, 2024Aspirant
Thanks, tried this the same result.
plemans
Aug 02, 2024Guru - Experienced User
when you factory reset and then connect to the netgear_ext and go through setup, what happens?
It doesn't work doesn't tell us much. Does it go through setup?
Are you unable to access it?
If you log into the router, does the extender show as an attached device?
Can you access it through its IP address the router assigns to it?