NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
[Nighthawk X6S EX8000] Intermittent signal loss
Issue Every 12 hours my devices will lose the signal from my EX8000. Every 12 hours from the first signal loss, after restarting the router/extender. For example if the first time happens at 13:33,...
2 things to try based off your pictures that I noticed your using dfs 5ghz for the backhaul and the 2.4ghz backhaul as well
1. factory reset the extender. Reinstall it using the installation assistant but during the reinstall uncheck the "extend 2.4ghz" box.
You'll still be able to use the 2.4ghz but it won't use it as failover for if there's issues on the 5hgz.
2. make sure the backhaul isn't using the dfs channels. It could be that there's a random dfs broadcast in your area and if so, the extender and router are required to switch off those channels for a period of time. you could be getting the drops when it switches back and forth or over the 2.4ghz.
I will do as you ask. At 00:48 tonight my connection will drop and I will remember to be logged inn at 00:47 and see what is going on.
I will take a screenshot or maybe a video so I do not miss anything.
After this, I will set the static ip.
If the static ip do not help, I will do another factory reset and uncheck the "extend 2.4gh" network option.
Sometime before 01:00 tonight I will make the first update on the screenshot/video and I will change to static ip.
I will not be able to know if the problem is fixed or at least temporary fixed until 12 hours after that.
Thanks for the inputs. I will do them all and get back here with an update.
Good luck!