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[Nighthawk X6S EX8000] Intermittent signal loss
Issue Every 12 hours my devices will lose the signal from my EX8000. Every 12 hours from the first signal loss, after restarting the router/extender. For example if the first time happens at 13:33,...
2 things to try based off your pictures that I noticed your using dfs 5ghz for the backhaul and the 2.4ghz backhaul as well
1. factory reset the extender. Reinstall it using the installation assistant but during the reinstall uncheck the "extend 2.4ghz" box.
You'll still be able to use the 2.4ghz but it won't use it as failover for if there's issues on the 5hgz.
2. make sure the backhaul isn't using the dfs channels. It could be that there's a random dfs broadcast in your area and if so, the extender and router are required to switch off those channels for a period of time. you could be getting the drops when it switches back and forth or over the 2.4ghz.
I decided to do a check and the problem persists.. I was thinking, if the IP lease is the problem, maybe it's 12 hours from the lease is issued, so I checked now and it seems to be the case. Exactly 12 hours on the second and this happens.
Unless anyone has any other suggestions, I will do a factory reset again with the settings you suggested. I will do this later though. I'm thinking, maybe midnight.
EDIT: Also, here is a picture of the EX8000 status as the connection dropped 2 days ago.
2 things to try based off your pictures that I noticed your using dfs 5ghz for the backhaul and the 2.4ghz backhaul as well
1. factory reset the extender. Reinstall it using the installation assistant but during the reinstall uncheck the "extend 2.4ghz" box.
You'll still be able to use the 2.4ghz but it won't use it as failover for if there's issues on the 5hgz.
2. make sure the backhaul isn't using the dfs channels. It could be that there's a random dfs broadcast in your area and if so, the extender and router are required to switch off those channels for a period of time. you could be getting the drops when it switches back and forth or over the 2.4ghz.
I've had a lot to do lately, plus the fact that I've been lazy about doing the factory reset.
BUT! Today (just now) I did as you suggested in the last post. So we'll see how it works out. I'll come back again should it work or not.
Thanks for taking the time, Plemans.
Good luck! sorry it took me a while to get back as I was out of town
It has been 3 days now and I haven't noticed any loss of signal. I have been learning a little Powershell lately and yesterday or last night if you will I finally set up Task Scheduler to activate a simple script that logs any disconnect or connections made to a file. This after noon I edited the script to even send an email in case I forget about the log (which is a real possibility).
I've marked your suggestion as the accepted solution on the basis the fact that it has been almost 24 hours of my script running and I've had 72 hours to notice it manually.
Thank you Plemans! It will be nice to be able to play online games and stream video from the internet uninterrupted.