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AndrewM66's avatar
AndrewM66
Aspirant
Nov 28, 2020

No valid IP configuration EX8000

I am getting regular connection failures with the error mentioned detected via the windows 10 troubleshooter.

My suspicion is that there is an issue with the number of devices trying to connect.

Anyone with similar experiances, potentially 10-12 different devices wanting to connect, 

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Which router do you have it connected to? 

    What firmware is on the extender? 

    What method of setup did you use? (wps or installation assistant)

     

    there shouldn't be an issue with that many connected. I've had 20-30 connected to mine before without issues. 

    • AndrewM66's avatar
      AndrewM66
      Aspirant
      It is running the most up-to-date firmware and I used the setup assistant on the app.
      Several devices are connected fine. For example one of my laptops works fine downstairs on the main router however going upstairs to the location of the extender it loses Internet access rather than WiFi connection.
      • plemans's avatar
        plemans
        Guru - Experienced User

        Which router do you have it connected to? 

        What firmware is on the extender? 

        Up-to-date isn't a number, isn't always up to date, and doesn't help others that might have this issue when that version number is no longer up to date.