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Forum Discussion
Krishna_A
Aug 13, 2023Aspirant
Not able to connect to my wifi ext after configuring range extender
I am not able to connect to my wifi ext after configuring my range extender. Any solution to this issue?
Krishna_A
Aug 13, 2023Aspirant
schumaku Sorry, I did not understand your answer. Can you please clarify?
schumaku
Aug 13, 2023Guru - Experienced User
YHave run the Smart Setup process as shown NETGEAR AC1200 Dual Band WiF Range Extender Model EX6120 User Manual p.17 ?
The point is you wrote before having configured the extender:
Krishna_A wrote:
I am not able to connect to my wifi ext after configuring my range extender.
Crystal ball is out of order here. Sorry, you have to explain what you have configured, if you see the new wireless names displayed on your mobile or Wi-Fi clients, ....this is why I have asked, even provided a generic named example config.
- Krishna_AAug 15, 2023Aspirant
schumaku This is how my wireless names appear after configuring the range extender. Krishna jio 5G_2GEXT Krishna jio 5G_5GEXT.
After connecting to any one of the above networks, I am not able to connect to my wifi ext.
- DexterJBAug 25, 2023NETGEAR Moderator
Hi Krishna_A , you can always reach our support team via the link below if you need any technical assistance with your NETGEAR device.
https://www.netgear.com/about/contact-us/
You can also call the number below.
1-888-NETGEAR (1-888-6384327)
Dexter
NETGEAR Team