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Forum Discussion
Osumcnutt
Nov 02, 2017Aspirant
Orbi is magenta
I have Orbi wifi. Been working fine. The router is magenta and satellite blue. I have shut down and reset and synched and still not working. Thoughts?
ElaineM
Nov 08, 2017NETGEAR Employee Retired
Welcome to the community, Osumcnutt
Who is your ISP?
What's the modem that you have?
Try to change Ethernet cable between the modem and the router.
By the way, which Orbi model do you have?
What's the firmware version installed in your Orbi?
If you can access the admin page of the Orbi then try to reinstall the firmware manually.
How do I manually update the firmware on my Orbi WiFi System?