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Forum Discussion

DWTW's avatar
DWTW
Follower
Feb 20, 2018

Override username and password

I purchased the EX7300 extender for our 14,000sq ft amenity center. The extender is recognized by my mobile device but when i try to use it, it asks for the netgear username and password.  I need to ...
Security
jvasanth1984's avatar
jvasanth1984
Virtuoso
Feb 21, 2018

Hi DWTW,

                     Looks like your extender is not setup properly and not communicating to your main network because of which you are coming across this issue. Try to set it up again by placing it next to the router and check if it works before you move it to its actual location.