NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
PLEASE HELP - "No Connection" 2.4GHz AC1900 WiFi Range Extender
Hi - I am really at a loss here. I have the AC1900 and everything appears connected but the 2.4GHz extenstion says "no connection." This happened suddenly as things were working perfectly before. ...
the (no connection) that your pictures just means that nothing is currently connected to the 2.4ghz on the extender.
Are you using the single ssid/mesh function on the router? it does switch devices from 2.4ghz-5ghz or leaves them connected to the main router?
You can try disabling this and setting up a unique ID for the 2.4ghz and 5ghz on the extender. this lets you choose which devices connect to which ssid.