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Forum Discussion
PLEASE HELP - "No Connection" 2.4GHz AC1900 WiFi Range Extender
Hi - I am really at a loss here. I have the AC1900 and everything appears connected but the 2.4GHz extenstion says "no connection." This happened suddenly as things were working perfectly before. ...
the (no connection) that your pictures just means that nothing is currently connected to the 2.4ghz on the extender.
Are you using the single ssid/mesh function on the router? it does switch devices from 2.4ghz-5ghz or leaves them connected to the main router?
You can try disabling this and setting up a unique ID for the 2.4ghz and 5ghz on the extender. this lets you choose which devices connect to which ssid.
Thanks for the reply but I don't believe that’s right. Whenever I connect an iPhone or computer to the 2.4Ghz extender SSID it says “no internet” on the iPhone of computer. Whereas the 5Ghz extender SSID works fine for any device. And yes, they are set up as 2 different SSIDs (which I have made different than the router SSIDs by) so I can isolate everything.
See attached iPhone connection to 2.4GHz Extender SSID - “no internet connection”. Yet connecting directly to the router 2.4GHz works as does directly to the router 5GHz as does to the extender 5GHz.
See attached iPhone connection to 2.4GHz Extender SSID - “no internet connection”. Yet connecting directly to the router 2.4GHz works as does directly to the router 5GHz as does to the extender 5GHz.
maybe try a factory reset and reinstall of the extender. Push and hold reset while its powered on fro 7-10 seconds. The lights should change when its been long enough. Then re-install it. Potentially if its the router causing the issues, you could try this with the router as well.
One thing you could do to check the radio would be to hardwired the extender to the router and place the extender in AP mode. If the radio works fine, its not an issue with the chip. It'd either be a firmware issue or the router causing issues.It wouldn't be the first router that wasn't assigning IP addresses correct on one band. Many isp routers are junk in my experience.
What router are you using?
Nighthawk X6 (R8000)
Did you try the factory reset?
You could also try downgrading the firmware a version. I've read of the newest version having some issues for some.
If you downgrade, make sure to do it over a hardwired connection and to reset afterwards.