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Forum Discussion
Westovers
Mar 12, 2023Aspirant
Please help: I can't connect my EX6100 to my T-Mobile Nokia 5621 Gateway...
It can connect through my older wireless D-Link router, but not directly to the Nokia Gateway. Is it not compatible?
plemans
Mar 13, 2023Guru - Experienced User
Did you set it up using the push button WPS option?
If so, factory reset the extender and set it up using the installation assistant.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk
Westovers
Mar 13, 2023Aspirant
I have not tried using the WPS button, and have only used the installation assistant after a hard reset and over wireless and a cable, but it still won't connect. Thank you for your help. Any other ideas?