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Forum Discussion

semola1's avatar
semola1
Tutor
Nov 08, 2019

Port Forwarding with EX6420

Hi all,  I have a trouble using my new Extender Netgear EX6420.   I need to open, on my router, a few ports on a few ip addresses. I noticed that the extender assigns the same (virtual) mac addre...
semola1's avatar
semola1
Tutor
Nov 16, 2019

Hi Christian, 

Thank you for your suggestion. I knew about 90 days but I also have a problem with product registration. entering the serial I get this error: "the country of purchase is not valid". I don't know how to register the extender for assistance

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Nov 22, 2019

Hi semola1, 

 

I can assist with getting you some help. Please send me a message with your email address and serial number.

 

Thanks,

Christian 

  • semola1's avatar
    semola1
    Tutor
    Nov 23, 2019

    Hi Christian,

     

    yesterday I contacted local Netgear support (Italy) and they recorded the serial. They also opened the ticket to me concerning the problem of port-forwarding.

    Thanks