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Forum Discussion
Mr_Rob_01
Sep 11, 2017Aspirant
PR2000 Updated firmware from 1.0.0.15 to 1.0.0.18 and now my device no longer works.
Hi All, I updated my Netgear Trek N300 travel router today by clicking on the update firmware prompt on the top web interface and now my router no longer works. The LEDs on the device were li...
ElaineM
Sep 12, 2017NETGEAR Employee Retired
Welcome to the community, Mr_Rob_01
How did you upgrade the firmware? Is it through wired or wireless PC?
Try to reinstall the firmware by following the steps from the article below.
How to upload firmware to a NETGEAR router using TFTP
- Mr_Rob_01Sep 12, 2017Aspirant
Hi Elaine,
I upgraded it through a wired connection from the PC to the LAN port on the router and the router was connected to the internet via the wireless connection.
I used the link on the top of the router web page to upgrade the router that says something like there is a new firmware available for your device would you like to update.
I can not contact the router via its IP address.
- Mr_Rob_01Sep 12, 2017Aspirant
Hi Elaine,
When I come to this part of the process it does not work:
6.Turn router OFF for 10 seconds.
7.Hold down the reset button on the back of router with a paper clip.
8.Power ON the router while holding down the reset button.
9.Watch the Power LED. It starts with orange color, and then will start flashing orange.
10.Power LED will then turn to flashing green. Count at least 10 flashing green LED and release the reset button.
The Power LED is always solid green