NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
PR2000 Updated firmware from 1.0.0.15 to 1.0.0.18 and now my device no longer works.
Hi All, I updated my Netgear Trek N300 travel router today by clicking on the update firmware prompt on the top web interface and now my router no longer works. The LEDs on the device were li...
I have tried the TFTP process however my router never seems to have an IP address
Did you assign a static IP address on the computer?
If you did and it doesn't work, I suggest that you contact support and get an RMA.
Let the support team know the things you tried in order to recover the unit.
How do I request a Return Material Authorization (RMA)?
Sounds like the firmware was damage during the update if you were connected to a wifi based isp the wifi connection was lost duruing the firmware update when the radios in the router shut down, a manual update where a manual would have allow you to save the new firmware on to your harddrive and update via a wired connection then the wifi radios do not matter.
Maybe possible to use a serial cable from your computer to reflash the firmware onto the router you will to open the router up and connect wires to the routers circuit board instructions can be found the web if you feel that you are up to the job.
Hi William,
I am up for the job are you able to point me in the direction of the instructions on the web?
Youtube should have a video on your router on how to do it according to your model number.