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Nenjiw's avatar
Nenjiw
Follower
Nov 25, 2021

Problems on some websites with my Netgear EAX20

Hello,
I recently got a Netgear EAX20 in order to extend my wifi in the whole house. Problem is that I’ve encountered some difficulties accessing internet with some devices. For exemple some days it will work perfectly on my phone, and not on my smart tv. But next day my smart tv will be fine and my phone will start having troubles loading apps.
I don’t understand as I did all the setup correctly and all my lights are showing that it is working as it should be. Anyone else has had the same problems ?

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What router is it connected to? 

    did you set it up using wps or the installation assistant? 

    what error do you get? 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Netgear has set up a community forum specifically for the WiFi Extender products. Most of the people who watch that forum are more likely to have experience with WiFi Extender products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/bd-p/home-wifi-range-extenders


    Please use this link to the main forum product list to review and choose where to make your posts. 
    https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


    Thank you.


    Nenjiw wrote:
    Hello,
    I recently got a Netgear EAX20 in order to extend my wifi in the whole house. Problem is that I’ve encountered some difficulties accessing internet with some devices. For exemple some days it will work perfectly on my phone, and not on my smart tv. But next day my smart tv will be fine and my phone will start having troubles loading apps.
    I don’t understand as I did all the setup correctly and all my lights are showing that it is working as it should be. Anyone else has had the same problems ?