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Forum Discussion
MichaelFL
Jun 19, 2019Apprentice
R7000 + EX8000 Issues since last night after upgrading both firmwares
Hello All, As stated I have the AC1900(R7000) Nighthawk and the EX8000. I have been running then together for about a year without any issues, been great actually. Last night I decided to upd...
- Jun 19, 2019
I would start with your R7000. The .64 version of the firmware has been known to be a bit unstable. for those who get it working correctly they usually have to do this: Reset back to factory prior to update, update over ethernet, reset it again after update, and manually do your install. this has usually given the best results. You can try resetting it and seeing if it helps or you can try to roll back the update. The most stable version I've seen in the forums is the .42 firmware.
MichaelFL
Jun 19, 2019Apprentice
Just to add a little more
The big issue as I see it is that although the EX8000 clearly shows it has 2 connections to the Main Rounter (R7000), and it shows that my cell phone is connected to it at 520Mbps, I cannot actually browse the internet.
The status of it shows I am completely connected and everything should be ok, buy it isn't.
Anything connected directly to the main router is just fine...
Oy...
- plemansJun 19, 2019Guru - Experienced User
I would start with your R7000. The .64 version of the firmware has been known to be a bit unstable. for those who get it working correctly they usually have to do this: Reset back to factory prior to update, update over ethernet, reset it again after update, and manually do your install. this has usually given the best results. You can try resetting it and seeing if it helps or you can try to roll back the update. The most stable version I've seen in the forums is the .42 firmware.