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Forum Discussion
MichaelFL
Jun 19, 2019Apprentice
R7000 + EX8000 Issues since last night after upgrading both firmwares
Hello All, As stated I have the AC1900(R7000) Nighthawk and the EX8000. I have been running then together for about a year without any issues, been great actually. Last night I decided to upd...
- Jun 19, 2019
I would start with your R7000. The .64 version of the firmware has been known to be a bit unstable. for those who get it working correctly they usually have to do this: Reset back to factory prior to update, update over ethernet, reset it again after update, and manually do your install. this has usually given the best results. You can try resetting it and seeing if it helps or you can try to roll back the update. The most stable version I've seen in the forums is the .42 firmware.
galileos
Jul 21, 2019Aspirant
I had the same problem after installing 2 very pricey EX8000 to my home network with cable modem and a R7000 Nighthawk. I think is it’s a huge #fail that the EX8000 doesn’t work properly when it’s connected to a R7000 Nighthawk Router that has the latest firmware installed. I’ve had to downgrade the router to V1.0.9.42_10.2.44 for it to function properly with the Mesh Range Extenders. I would expect this for users that are not loyal to Netgear and have mix and match of providers, but my las router was Netgear and I also have a whole home Arlo Camera Setup with 5 cameras. Please, Netgear Support Specialists: work harder, recreate this problem that we are all experiencing, release a new version of the firmware and fix this!