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Forum Discussion
andym56
Apr 21, 2021Tutor
R8000P and EX7700 Access Point Slow Speeds
Originally I used the EX7700 as an extender and it was partly successful. I decided some of my issues might disappear if I used it in Access Point Mode (SMART Connect). 1. The EX7700 is wired to th...
plemans
Apr 21, 2021Guru - Experienced User
Did support have you reset the r8000P?
I'd make a backup of the r8000p, then factory reset it.
Before restoring your configuration, try the extender connected that route and see how it performs.
andym56
Apr 21, 2021Tutor
Hi, the original level 1 tech suggested it, but agreed it probably was not important. The level 2 guy did not mention it. But tbh the level 2 guy was totally useless.
I have made backups in the past but the router always hits an error when I try and restore the file. That is why I am reluctant to try a reset.
I will try a reboot today, but even that can be tricky as the router and cable modem fight over their connectivity 🙄.
- plemansApr 22, 2021Guru - Experienced User
andym56 wrote:I will try a reboot today, but even that can be tricky as the router and cable modem fight over their connectivity 🙄.
What cable modem do you have? Having a modem/router combo device and then a router cascaded causes a double nat and can cause issues.