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Forum Discussion
Timothy88
Mar 22, 2026Luminary
Range Extender(EXS25) Management When Extending Guest Network
I have an EXS25 set up to extend my Guest network and now that it's successfully joined I can not get access to view or manage its configuration via the Nighthawk app or browser. Is there a way to...
StephenB
Apr 15, 2026Guru - Experienced User
Timothy88 wrote:I checked the one device that is showing as not connected in the Orbi and it looks like the extender’s 2.4Ghz radio stole it’s IP address either that or its displaying that as it’s the only 2.4Ghz device showing connected to the extender.
Try reserving a different IP address for the extender.
Not sure about the EXS25, but some Netgear extender mangle the mac addresses of devices connected to them, which can get in the way of address reservation and MAC access controls.
So if you are using access controls, try turning them off for now.
Timothy88
Apr 15, 2026Luminary
I have a static address set in the extender which the last octet is .250, I did not make a reservation in the Orbi for it( however I can try that didn’t think I would need to) The device I have there reservation for is .140 when I look in the connected devices in the Orbi .140 is showing under the MAC for the 2.4Ghz radio and the device that should be .140 shows zeros for its IP. The device is online as I can access it. It does not have a way to view its IP, I could try scanning the network and look for its MAC address.
- StephenBApr 15, 2026Guru - Experienced User
Timothy88 wrote:
I have a static address set in the extender which the last octet is .250
That should be fine as long as that is not in the DHCP range. Though I prefer address reservation, as it makes it easier to maintain connectivity when switching routers and
I prefer managing all addresses in one spot.
Is the device connected to the extender?
- Timothy88Apr 15, 2026Luminary
The reserved address is outside the DHCP pool.
The device is connected to the extender. I verified that in the Nighthawk app.- StephenBApr 15, 2026Guru - Experienced User
Timothy88 wrote:
The device is connected to the extender. I verified that in the Nighthawk app.
It sounds like DHCP either isn't set up right, or maybe not working correctly.
Try setting up DHCP with the extender and using its address.
Are you using MAC access controls on the router? if new connections are blocked, then that might also be the issue. As I mentioned above, many netgear extenders will mangle the MAC address - presenting the mangled MAC address to the router.