I have an extender connected to my router Wi-Fi and I cannot see any devices connected to that Extender with my Nighthawk app. I cannot see it while logged into my Netgear on the computer either. I cannot see devices connected to the extender. Please help me figure out what to do

What mode did you set the extender up in? Is it hardwired in or wireless? Is it in wisp mode? Extender mode? Got a screensnip of the attached devices page? I'm curious if you have it in a different mode that's assigning a different IP subnet from the router and that's causing your issues. Do the devices attached to the extender get a different subnet range from the router?

What extender do you have? What router do you have Do you have anything connected to the extender? You can log into it? Do you have a screensnip of the status page through the browser?

My router is an AX 5400 6. The extender is AOOEPUThe extender does not show up on my list of attached devices nor does anything connected on the other side of the extender. Here is a photo of everything attached and it's not there

So the router works fine but the generic knockoff extender doesn't? Why aren't you contacting the company that makes the extender?

Who says the generic knockoff extender isn't working? It's working just fine. I have many devices connected to it and they all work just perfectly. The problem is I cannot see those devices from my Nighthawk app or when I log in to my router online. In your mind I guess that means it's a problem with the knockoff extender. I'm not so sure about that because I had a **bleep**load of problems with my previous Netgear router. It kept dropping the names of all my devices and would never save them every time I changed it. So I had to just take wild guesses on what device was what or look up the IP addresses for each one every damn time. I've had plenty of problems with Netgear. So let's try to figure out this problem, shall we? The extender works just fine but I can't see the devices on my Nighthawk app or on the computer when I log into the router.

RAX54v2 | NETGEAR Communities

13 Replies

plemans
Guru - Experienced User
Oct 31, 2023
What extender do you have?

What router do you have

Do you have anything connected to the extender?

You can log into it? Do you have a screensnip of the status page through the browser?
- Scg
  Guide
  Nov 02, 2023
  My router is an AX 5400 6. The extender is AOOEPU
  
  The extender does not show up on my list of attached devices nor does anything connected on the other side of the extender. Here is a photo of everything attached and it's not there
  - plemans
    Guru - Experienced User
    Nov 03, 2023
    So the router works fine but the generic knockoff extender doesn't?
    Why aren't you contacting the company that makes the extender?

Forum Discussion

RAX54v2