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Forum Discussion
Arvandor593
Aug 06, 2022Aspirant
AC1200 Dual Band Range Extenders blocking direct connection
I have installed a pair of AC1200 dual band wifi range extenders. But they seem to be preventing my desktop PC from directly connecting to my broadband modem. I can connect to the extenders, and whe...
plemans
Aug 06, 2022Guru - Experienced User
What actual extenders do you have? AC1200 is a speed.
What modem/gateway are the extenders connected to?
What method of setup did you use? WPS or the installation assistant?
Arvandor593
Aug 06, 2022Aspirant
They are both EX6110 extenders. I've given them separate SSIDs.
They're connected to a Virgin Hub 5.
They were connected via WPS.
- plemansAug 06, 2022Guru - Experienced User
Try installing them using the installation assistant and not wps. The virgin hubs seem to have been problematic for extenders. Sometimes installing with the installation assistant can help.
- Arvandor593Aug 06, 2022Aspirant
I have used the installation assistant. I had to use it on an android tablet, as for some reason it will not open at all on my PC. When I open the assistant on my desktop the page says I am not connected, even though the network manager says that I am.
- plemansAug 06, 2022Guru - Experienced User
Have you tried setting the extenders with static ip addresses in the virgin hub?