NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SSWaltersII
Mar 10, 2022Tutor
Can't get IPV6 when connected to EAX15...
I have a C7000v2 cable modem Wi-Fi router on Xfinity. The router is properly configured to give IPV6 addresses to connected clients and this works perfectly if the wireless device is connected direct...
olympos1625
Mar 16, 2022NETGEAR Employee Retired
Hi SSWaltersII,
Good day!
Welcome to NETGEAR Community!
Thank you for reaching out. Theoretically, the devices connected to the extender should still be getting IPv6 since this is just a passthrough device. Let me check this with the appropriate department and we will get back to you soon.
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
olympos1625
Mar 31, 2022NETGEAR Employee Retired
Hi SSWaltersII,
Thank you for patiently waiting. The EAX15 does support IPv6 and has verified it on the latest firmware version 1.0.3.36. The clients( devices) should be able to obtain IPv6 addresses as well. Have you tried reconfiguring or reinstalling the wireless extender? You may also try to reflash the firmware of the extender.
https://kb.netgear.com/000061572/How-do-I-manually-update-the-firmware-on-my-NETGEAR-WiFi-Extender
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team