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Forum Discussion
lumpy123
Feb 15, 2021Aspirant
EAX15 - AX1800 WiFi Mesh Extender problems
Hello I moved home about 2 months ago and brought my home router which was a Nighthawk C7000 with me as it worked pretty well on Comcast service In my new home i again used comcast with the s...
BamaGuy
Apr 21, 2021Aspirant
I have two of these EAX-15s linked to my xfinity WiFi 6 Gateway. I do not feel that I am getting a true mesh network as is advertised because I sometimes need to manually turn WiFi on/off to get my devices (also WiFi 6) to join the closest EAX-15 with the strongest signal. Now, when doing a factory reset, I noticed that there was an option to setup as mesh, but the accompanying image didn’t look like the plug-in EAX-15 and looked like the box-like image of the AX1800 WIFI 6 Mesh System. Since the EAX-15 is touted as a WiFi 6 Mesh extender, I set it up as an extender (and the image for setup looked just like my device, a vertical plugin extender). Can someone from this forum or NETGEAR please respond to my questions of
1) Should I setup the EAX-15 as an "Extender. or "Mesh device?”
2) Will it work with a non-NETGEAR router (WiFi 6 Gateway from Xfinity) as a Mesh device?
THANK YOU FOR YOUR TIME AND ADVICE!
lumpy123
Apr 21, 2021Aspirant
Hi There
I would recmommend starting a new thread with these questions.
I eventually gave up on the device and bought the Xfinity xPods as it had a few other problems.
The more threads for this unit the more it may make the manufacturer to fix its problems or make things clearer in their documentation/.litreture
Cheers