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Forum Discussion
trialcritic
Nov 09, 2021Guide
EAX80 Range Extender goes to sleep when no device is connected
I connected a new EAX80 extender to my RAX200 router. It worked fine in the day, but went to sleep when no device was connected to it in the evening. I couldnt find it in the Nighthawk app or using m...
plemans
Nov 13, 2021Guru - Experienced User
did you enable smart connect on the extender? That combines the 2.4ghz and 5ghz into one ssid.
trialcritic
Nov 14, 2021Guide
I had enabled the Smart Connect in the extender by default.
I have an RAX200 router. I had not enabled it in the router. This may be the problem. After noticing it, I changed the Smart Connect in the extender to 'off' to match the router. I assume that it must match the router's value.
- plemansNov 14, 2021Guru - Experienced User
Does it need to match? no.
But I do use smart connect and it's worked pretty good for me. With smart connect on the the one ssid feature (mesh) is a nice option and allows better roaming
- trialcriticNov 17, 2021Guide
It seems to be working fine now. Thank you very much for your help.
- plemansNov 17, 2021Guru - Experienced User
Glad its working better for you!