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Forum Discussion

dcinca's avatar
dcinca
Apprentice
Jun 19, 2022

EAX80 slow upload speed with RAX120

Hi everyone,   Rax120 and Eax80 with wifi 6 on, 900ish/900ish Mbps download and upload are tested from Rax120. The upload is limited to 50ish Mpbs if the device is connected to Eax80, both wired an...
plemans's avatar
plemans
Guru - Experienced User
Jun 22, 2022

Is the eax80 new? Or the RAX? 

If so, you could be in your 90 day window of free support. 

To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process. Keep in mind that its only free for the first 90 days.

dcinca's avatar
dcinca
Apprentice
Jun 24, 2022
They are not new, I just want Netgear know this bug and fix it later. How do I report it?
Thanks for helping.
  • plemans's avatar
    plemans
    Guru - Experienced User
    Jun 24, 2022

    About all you can do is post it on here as you did and hope a moderator sees it. 

    Not sure if its a bug though as you'd think that'd be caught pretty quickly with the rax120 and the EAX80 as they're 2 of the flagship devices (dual band router and extender)

     

    DarrenM