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Forum Discussion
ed0
Jan 13, 2022Initiate
ex6250 voltage
why netgear don't specified the voltage range support by this product in any place? This's a product that basically works with electrical power, and is incredible that's omited by technical people o...
- Jan 13, 2022
That information should be mentioned on the back of your extender.
nielsvds
Jan 22, 2022Luminary
I totally agree with you on that, because it can cause a fire hazard,explosion,... It should already be clear mentioned on the box but Netgear adds -EUS when it is model for the European market. Atleast it was the case for my EAX80.Also the countries are mentioned on the box. Maby see if your countries government doesn't have a service that you can contact related to product safety
olympos1625
Jan 22, 2022NETGEAR Employee Retired
Hi ed0,
Welcome to NETGEAR Community!
Thank you for reaching out. We are sorry to hear about your experience with the product. You mentioned that you are waiting for an update from the support. Please DM us the case number so we can do a follow-up on this. Also, we reviewed the User's Manual and indeed the information is not there which it should be there. We will check with the appropriate department to update the manual and verify if EX6250 indeed supports AC input of 100 - 240 V.
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team