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Forum Discussion
Jurasik
Dec 18, 2022Aspirant
EX6410 Lost settings - had to re-set it back up.
Hi all. New poster, in order to try to get some answers about the range externder. I've not had it long.(3 months). In that time I've set it up & its lost all settings & had to be re-set up from...
olympos1625
Jan 10, 2023NETGEAR Employee Retired
Hi @Jurasik,
We are sorry for not being able to get back to you immediately. Did you have the issue since the beginning you have the extender? Did you try loading the latest firmware or a previous firmware maybe isolate the issue?
https://kb.netgear.com/000061572/How-do-I-manually-update-the-firmware-on-my-NETGEAR-WiFi-Extender
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team