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Forum Discussion
EX6410 Only Works After Logging in
I've had this about a year and it has worked flawlessly. Recently, if I move the extender from one power outlet to another, it says "no internet" when I connect to it's network. Just simply by loggin...
Hi fadsarmy , if you haven't yet, please try resetting the extender and going through the setup and completing it entirely. The links to the installation guide and user manual may help you out.
https://www.downloads.netgear.com/files/GDC/EX6410/EX6410_QSG_EN.pdf
downloads.netgear.com/files/GDC/EX6410/EX6410_UM_EN.pdf
Dexter
NETGEAR Team
Thanks for your input. I've tried everything including what you suggested but to no avail.
We recommend contacting our support team for them to investigate further on the issue that you're encountering. You can always reach our support team via the link below if you need any technical assistance with your NETGEAR device.
https://www.netgear.com/about/contact-us/
You can also call the number below.
1-888-NETGEAR (1-888-6384327)
Dexter
NETGEAR Team