Re: Netgear Support Review

I purchased this extender back in July 2020. I've been having minor issues, but overall would just toggle between the two channels provided with this extender - 2G and 5G. More recently, within past two months neither has been working. I spoke with a NetGear tech approx week ago and device was reset. Less than a week and problems started again. I've been on the phone with NetGear for the last hour trying to get a replacement because I am still under warranty until July 2022. I have been transferred three times, only to end up back at the original tech support rep! I am LIVID! Save yourself the worry and find a better device with better customer support! The device isn't even two years old, I live alone so it's not being overutilized, and to add insult to injury I'm jumping through hoops to get the replacement that's owed. I will never purchase another NetGear product again!