NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawk AC1900 R7000 router drops internet connection
Greetings, I am experiencing repeated issues with lost internet connection on my home network. I have fiber optic service thru Metronet and use their Nokia modem with a new R7000 router which I s...
Thanks for your additional comments.
New Eero Pro 6 router (Wifi 6 with tri-band) was installed by ISP provider (Metronet) on February 7. Total install time including firmware update was about 10 minutes using the Eero app on my iPhone. Connected total of 8 devices to the network. Strength of signal throughout my home is good and there appears to be no need for an extender. As a note, the install process from Eero is significantly simpler and faster than what I experienced with the Netgear app and the R7000.
I am hopeful that this new router will perform as expected and does not experience the same internet disconnect problems that I've had with the R7000. Time will tell. If the new Eero router has no issues with internet disconnect, we will likely have isolated the problem. Since the ISP provided the new Eero router, troubleshooting will be simpler as they will take ownership for any issues with either the modem or router.
bdfm Thank you very much for the update. It's always interesting to see how these things pan out. I'm keeping my fingers crossed for you that all continues to go well.
I certainly don't regret getting rid of my R7000, it had become an immense pain in the rear!
I've just googled the router you have had installed, and it looks good. My GX90 looks like a massive spider on steroids lol!
Good luck with your new router!