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Forum Discussion
Timothy88
Mar 22, 2026Luminary
Range Extender(EXS25) Management When Extending Guest Network
I have an EXS25 set up to extend my Guest network and now that it's successfully joined I can not get access to view or manage its configuration via the Nighthawk app or browser. Is there a way to...
plemans
Mar 22, 2026Guru - Experienced User
log into your primary router and look at its attached devices page for the IP address of the extender.
Use that address to access it.
Timothy88
Mar 22, 2026Luminary
Tried both the 2.5 and 5ghz ip address and neither works.
- Timothy88Mar 23, 2026Luminary
I was finally able to get connected and logged into the extender. I'm not sure why but I had to connect via the LAN port on the extender and run through the setup again. It's very odd because the extender was connected to my existing router/network and working. The client light was on and the device I was having trouble with was connected and working.
- Timothy88Mar 23, 2026Luminary
I think I’m gaining a bit more understanding to this and that you need to be connected to the extender as as a connected device and I believe this is due to the device to device communication restrictions on the guest network.
- StephenBMar 24, 2026Guru - Experienced User
Timothy88 wrote:
I can not get access to view or manage its configuration via the Nighthawk app or browser.
...
I think I’m gaining a bit more understanding to this and that you need to be connected to the extender as as a connected device and I believe this is due to the device to device communication restrictions on the guest network.
Yes, If the guest network is set up to isolate devices from each other (often the case), then the only way to reach the extender itself is to connect to the extender network.
Note that (unlike the main guest network) the devices connected to the EXS25 are not isolated from each other.