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Forum Discussion

Pianoeliz's avatar
Pianoeliz
Tutor
Sep 24, 2020

WIFI extender

Our range extender works well after it is set up, but after a period of several hours, when we try to connect on both bands, 2.4.  And 5G, we get the message "no internet connection."  When we unplug...
plemans's avatar
plemans
Guru - Experienced User
Sep 25, 2020

Did you install using the wps method? 

Or using the installation wizard? 

Have you given the extender a static ip address in the ubee? 

Pianoeliz's avatar
Pianoeliz
Tutor
Sep 25, 2020

The WPS button on the router did't work, so I used the wizard.  

No I haven't set a static IP address, and don't know how to.   Maybe that is the problem?  

  • Pianoeliz's avatar
    Pianoeliz
    Tutor
    Sep 26, 2020
    Should it be static or dynamic?
    • plemans's avatar
      plemans
      Guru - Experienced User
      Sep 27, 2020

      Try it with static

      • Pianoeliz's avatar
        Pianoeliz
        Tutor
        Sep 27, 2020

        Thanks.  It seems to be working now.   I appreciate your advice.