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Forum Discussion
jdefazioaz
Jun 17, 2020Guide
Reconnecting extender: can't see NETGEAR_EXT
After changing my wi-fi password, now trying to reconnect my extender. On my laptop or tablet, the extender network, NETGEAR_EXT, is not showing up. Note: all was working fine an hour ago when I ...
plemans
Jun 18, 2020Guru - Experienced User
Have you tried a simple factory reset and then re-installing the extender?
Push and hold reset for 7-15 seconds while powered on. then follow the install guide for it.
jdefazioaz
Jun 19, 2020Guide
Yes, did a factory reset, still stuck. At the step where it says "now go into your device's network settings menu and connect to your network" (paraphrasing), sounds easy, but I no longer see my network in the available choices. I see all my neighbors' networks, but not mine.