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Forum Discussion
Reconnecting extender: can't see NETGEAR_EXT
After changing my wi-fi password, now trying to reconnect my extender. On my laptop or tablet, the extender network, NETGEAR_EXT, is not showing up. Note: all was working fine an hour ago when I ...
Ok, sounds plausible, but now another problem: Now I can't login to the Nighthawk app, on my tablet, as I was doing before. There I could at least confirm "devices connected" to the extender.
So guess what, there IS no "forgot password" for the Nighthawk app -- it loops you into the NG website, where you then have to enter your ROUTER'S serial number. But two problems: I didn't have to do that the first time, when I was successful, and 2) I don't HAVE a Netgear router (I have a router supplied by Xfinity).
So...before I even try to hardwire, how do I get logged back into Nighthawk?
log into your router and check to see which ip address the router assigned to the extender.
use that to access the router.