RMA Status EX7700 problem with status

Ive ordered a replacement for my extender about a week ago where, I paid 30 dollars for shipping(advanced next day) because I am desperate. The status says exported and when I call support they just say its been exported to their warehouse and that its gonna get here in 24 but its been well over 24 hours. Please any netgear moderator help me and connect me with someone who can give me actual answers so we can get this resolved and I can get my product.