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Forum Discussion
Robbed of warranty on EX8000 extender
I bought my 3rd, EX8000 Extender from BeachAudio through Amazon, 7/26/2022. Tried calling tech, back then, about a connection issue. I was told at that time the Netgear tech department couldn't help ...
The community support forum is where members of the public help out. We can't fix your registration and you'd need to go through support for issues you're having with it.
We can potentially help you with issues installing though.
What issue are you having in detail?
What are your thoughts on the BS on the warranty.
I think it's unfair to delay tech support because the unit they sold me through a registered dealer should have been scrubbed by the previous owner. Regardless of that, it should have been disclosed that it wasn't new either. I was never told any of that until 11/8/2022 when I lost it and called to speak with a supervisor.
I think it's unfair to delay tech support because the unit they sold me through a registered dealer should have been scrubbed by the previous owner. Regardless of that, it should have been disclosed that it wasn't new either. I was never told any of that until 11/8/2022 when I lost it and called to speak with a supervisor.
tough to know what a reseller does with returned products. Netgear doesn't control it. But not here to dispute issues with registration. Like I said, you'll have to go through customer support for issues with that. We're members of the public.
What actual issue are you having with the install?
Again, you've went over your setup nicely but we don't know what actual problem you're having you're trying to contact customer support about.
- My concern was the layout/placement of these ex8000s with my listed equipment.
The way to configure them so they work well together.
To undestand better running them as AP's rather then extenders. Meaning, why should all the SSID name be the same or is there a BEST way to do this install.
Thanks again,
