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Forum Discussion
rosellavmd
Jan 29, 2021Aspirant
router dropping devices/not allowing them to be added
Nighthawk x6- ac3200 tri-band router- its not a choice in the drop down menu just downloaded latest firmware verion (after multiple failed attempts) My problem: house size 4300 sq ft, single story,...
plemans
Jan 29, 2021Guru - Experienced User
how many devices are we talking about?
moving to a mesh router (with satellites) or even adding an extender can take some of the burden off the router.
but again, a lot depends on how many devices we're talking about.
rosellavmd
Jan 30, 2021Aspirant
since i can't seem to be able to log into the router now that i updated the firmware-last count i think was 28
mostly wifi led strip lighting controllers and Feit smart bulbs.
- plemansJan 30, 2021Guru - Experienced User
you can usually use up to 32 devices per band.
https://kb.netgear.com/24043/How-many-clients-can-you-connect-wirelessly-to-a-NETGEAR-router
what firmware is on your router?
what modem/gateway is it connected to?
- rosellavmdJan 30, 2021Aspirant
plemans-
thanx for trying to help
seems since i downloaded the app i can't log in on my desktop-go figure. I did run the sped tests and they were great.
and yes it's currently connected to the wifi
ok-to answer your questions
1. currently 32 (but does change to 34) devices. Unfortunately most of the devices (in fact, all) are 2.4 gHz which limites where I can add them.
2. firmware version V1.0.4.68_10.1.75 just downloaded this-couldn't get it to download-kept getting the rainbow eternal circle of death when I tried).
3. Cox provided an Arris Surfboard SB6190 DOCSIS 3.0 Cable Modem, which is hooked up to the router.
Hope this helps as I have more to add to the router-i am considering a mesh with 2 sattelites as the house is a 1 floor "H" shaped house. the router currently sits 10 ft off the ground slightly off center in the middle bar of the "H". All the interior walls are wallboard and wos-no metal suppoert beams that I know of.
Several people have recommended the mesh, as (I think i got this right) the devices attach to the satellite which then attaches to the router-i guess they act like hubs and control the "traffic" locally. These systems are expensive but if it solves the problem and eliminates the aggravation then great.
- plemansJan 31, 2021Guru - Experienced User
Mesh would probably function much better.
If you use the same ssid for the mesh as you currently have, you devices should just auto-reconnect.
a fairly simple swap and would provide better coverage and allow more devices