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Forum Discussion

jennynilsson's avatar
jennynilsson
Aspirant
Jul 25, 2019
Solved

router SSID name too long for N300 extender?

Hi,  I just noticed that the router SSID was truncated by the extender while creating the name for the extended network. Does the extender have a character limit for the incoming router network name...
  • jennynilsson's avatar
    jennynilsson
    Jul 25, 2019

    thanks for the suggestion, yes I think that would be the best way do solve it. But how do I access the extender Web UI if I can't access the network? that's more or less where I got stuck ;D 

    Or should I connect it with a ethercable in the meanwhile til I get the SSID problem solved?

     

    thanks again!

     

    jenny

     

     

schumaku's avatar
schumaku
Guru - Experienced User
Jul 25, 2019

The SSID (network name) can be up to 32 chars long, the security key 8...63 chars  when I have it right - the WN3000RPv3 should allow this, too.

 

Ensiure your extender has the current firmware in place - WN3000RPv3 – N300 WiFi Range Extender - Downloads. Let us know how and where you think the SSID is truncated (number of chars?).  Screenshots might help, too. 

jennynilsson's avatar
jennynilsson
Aspirant
Jul 25, 2019

Hi schumaku,

the router SSID is 29 charcters long which would make the extended network name 33 chars (including _EXT). there is one character missing (the last F) from the router SSID, see attached screenshot of available networks. I'll doublecheck the firmware version too, but if you say the SSID char limits is 32 then I guess this conferms my suspiscion. is there nothing else to do than changing the router SSID name to something shorter then?

 

best regards,

 

jenny

  • schumaku's avatar
    schumaku
    Guru - Experienced User
    Jul 25, 2019

    Instead of hanging the original SSID (perfeclty understood - to much impact on many different devices and IoT) you can try to shorten the _EXT by editing the SSID on the extender Web UI and add the "lost" F again. 

    • jennynilsson's avatar
      jennynilsson
      Aspirant
      Jul 25, 2019

      thanks for the suggestion, yes I think that would be the best way do solve it. But how do I access the extender Web UI if I can't access the network? that's more or less where I got stuck ;D 

      Or should I connect it with a ethercable in the meanwhile til I get the SSID problem solved?

       

      thanks again!

       

      jenny

       

       

      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        Jul 30, 2019

        Hello Jenny, 

         

        Thanks for your post. I wanted to follow up and ask if you are still having issues accessing the extender's admin page. 

         

        ~Christian