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Forum Discussion
barbarasaskia
Mar 17, 2020Follower
SCAM
After upgrading to a new router, I had trouble getting my extender to work. I tried the online setup and went to the website in the manual. From there ended up at main Netgear support website and a c...
saratcsk
Oct 04, 2020Aspirant
Hi
Iam am Indian and I got the same experience yesterday. The person who spoke with me was Andrew (of course not the real name)
He asked me to pay 300 $ to fix my problem which actually was a simple reset issue which I could do in a matter of few minutes and doing little google. I hear you say Indian accent and Indians a lot, but we are not sure about that. They can be from any Asian country. All have the same accent. They are trained to liars and none of it what you guys think of them may be right. I never thought that Netgear support links would end up this way. I was a big fan of netgear. These guys should upgrade their security. I ended up resetting my Mac and losing some files because I thought initially it’s genuine and installed few softwares he asked me to install and then I was so scared later I had to reset my MacBook back to factory setting. My weekend is spoiled.
Iam am Indian and I got the same experience yesterday. The person who spoke with me was Andrew (of course not the real name)
He asked me to pay 300 $ to fix my problem which actually was a simple reset issue which I could do in a matter of few minutes and doing little google. I hear you say Indian accent and Indians a lot, but we are not sure about that. They can be from any Asian country. All have the same accent. They are trained to liars and none of it what you guys think of them may be right. I never thought that Netgear support links would end up this way. I was a big fan of netgear. These guys should upgrade their security. I ended up resetting my Mac and losing some files because I thought initially it’s genuine and installed few softwares he asked me to install and then I was so scared later I had to reset my MacBook back to factory setting. My weekend is spoiled.