NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RPAlb
Dec 28, 2020Follower
Scammed by tech assist
Bought new router and extender wouldn’t work. Started chat with Netgear customer assist and was told that I would get a call. Call came from Techsist Web Solutions who informed me that I had to buy a ...
Kayda1976
Jan 30, 2021Tutor
Appreciate the note. I figured out I was scammed shortly after posting my original message. And followed with both exactly what happened and how I remediated the issue. Do you know what they’re trying to accomplish exactly? Are they installing logging software, malware, ransonware etc? Or is this just a take the money and run scheme?
josevidal1970
Apr 03, 2021Tutor
I had my pc crash on me, later on I found out how to access my extender and found out I never needed the firmware. I called them early today and they said I get a call back from them next tuesday.