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Forum Discussion
Scammed by tech assist
Bought new router and extender wouldn’t work. Started chat with Netgear customer assist and was told that I would get a call. Call came from Techsist Web Solutions who informed me that I had to buy a ...
This happened to me last night! Router is going back to Amazon today. Three hours on the phone and they couldn't connect me. Then try to sell me this firewall. INSANE! So glad I didn't give him my card info. Net gear needs to do something about this!
allysonwndrlnd Here again: Netgear tech support does start on https://my.Netgear.com/ and NEVER EVER on any Search engine .Netgear Support does NOT do any scam, sell you a useless firewall or security package.
Call your Credit Care issues and revoke the payment. You have not talked to Netgear!
I was scammed by Tech Assist a year ago. I tried to cancel that same day after I researched them. No refund even though I tried several times. My CC company would not charge back the money because Tech Assist said I received services that I did not. I never downloaded their product.
Fortunately I never gave them the card info. I shipped the router back to amazon and bought a linksys. Sorry Netgear. Maybe include an instruction book with the number I need to call for tech support. It said scan the qr code that wasn't on the box , on the router or on the card!
