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Forum Discussion
Scammed by tech assist
Bought new router and extender wouldn’t work. Started chat with Netgear customer assist and was told that I would get a call. Call came from Techsist Web Solutions who informed me that I had to buy a ...
I also was contacted by techsist. My appliance would not connect I used the chat support function and was sent to a level one who called to assist. I was informed there was roughly 30 foreign IP’s on my network, ISP centurylink. I was told that I should set up a virtual firewall. I was done referred to techsist who I gave remote access through logmein. They installed Microsoft anti-hacking software and connected my nighthawk extender. I purchased a year of service and apparently they have a NOC That would alert me if there’s any potential threat. I don’t feel like I was scammed. Because I wouldn’t have known how to do this myself. Is there something that I missing here?
This happened to me as well. I thought I was talking to Netgear. They also told me I had numerous Foreign
IP address that was blocking my wi
fi extender from connecting. He did get my extender set up but down loaded Anti virus software and a 3 year support contract. After all is done felt uncomfortable with this experience so notified my cc company and others for a fraud alert.i
IP address that was blocking my wi
fi extender from connecting. He did get my extender set up but down loaded Anti virus software and a 3 year support contract. After all is done felt uncomfortable with this experience so notified my cc company and others for a fraud alert.i