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Forum Discussion
nghihuu
Jul 24, 2019Aspirant
Serial Number is already registered in our database.
Hi there,
I just purchased an EX7000 wifi extender from Ebay and it was registered on another user (I guess, cos I received the above message when trying to register the product), is it possible to be able to maybe register to my account?
Many thanks.
3 Replies
- paplusAspirant
Serial Number is already registered in our database.
I have the same problem and without registration you can't purchase support, I have a support ticket in saying that I have a problem, but the suport call got closed without any result and a comment that had nothing to do with my call. How impressed am I.
- Christian_RNETGEAR Employee Retired
Hello nghiuhuu & paplus,
I can help with getting you both some assistance. Please send me a message with your name, email, and serial number.~Christian
- nghihuuAspirantI have talked to customer service and solved.
Thank you.