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Forum Discussion
KMP2
Jul 13, 2020Aspirant
Service Contract for Nighthawk EX8000
Hello, Very oddly my free service contract has expired today and the Nighthawk stopped working almost on cue. No number of attempts to reboot, reconnect, or access support online have been su...
plemans
Jul 13, 2020Guru - Experienced User
What are the led's on it doing?
Are you trying to connect to it via wifi? Are you trying to connect it to your router? We need a little more clarity on what won't connect.
It also has ethernet ports that you can connect a pc/laptop to.
Does it work via ethernet?
What router are you trying to connect it to?
What firmware is on it?
have you factory reset it? (pushed and hold reset for 7-15 seconds while powered on) and then redid the setup?
- KMP2Jul 13, 2020AspirantFollowing the factory reset - Just three LEDs are lit: position 4,5,7 from left.
On my laptop - impossible to connect to internet via Netgear EXT - to launch the setup. Each time it says “connected, no internet “
No Ethernet cable to hand.
The router is operating normally. There is just no way for me to launch the startup wizard for the extender.- KMP2Jul 13, 2020AspirantYes I am trying to connect via WiFi
- plemansJul 14, 2020Guru - Experienced User
KMP2 wrote:
Following the factory reset - Just three LEDs are lit: position 4,5,7 from left.---so 5ghz, client link led, and usb led? seems a bit strange
On my laptop - impossible to connect to internet via Netgear EXT - to launch the setup. Each time it says “connected, no internet “-----you'd be correct in getting that notice as it hasn't been setup yet. You need to follow the install guide. either navigate to mywifiext . net or using the IP address of the extender
No Ethernet cable to hand.-----might not be bad to get a cheap 6ft ethernet cable. best way to do setup an extender and do updates
The router is operating normally. There is just no way for me to launch the startup wizard for the extender.