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Forum Discussion

rkomadina's avatar
rkomadina
Aspirant
Apr 13, 2021

Setup with New Router from Spectrum

I had to get a new router/modem from Spectrum and I am trying to re-set up the extender with the new information. It will not let me access the setup site since i am not connected to the network it was originally set up on. Any ideas on how to fix?

3 Replies

  • I had this same problem, I just had to call spectrums support line and they were able to re code it remotely.
    • rkomadina's avatar
      rkomadina
      Aspirant

      Spectrum said they could not do it since it is not their product.

  • plemans's avatar
    plemans
    Guru - Experienced User

    what router is it? 

    What method of install are you using? wps or the installation assistant