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Forum Discussion
Slow speeds on extender
I am getting slow speeds on my extender using the nighthawk app speed test. I am getting 160 down and 40 up. The ex8000 is on firmware .202. My router is an rax120 on firmware .214. The router is get...
have you tried hardwiring into the extender with a laptop/desktop and speedtesting it? The app isn't always the most reliable or it picks a slower server sometimes.
Thanks I'll give it a try.
Ok plugged a laptop directly into extender and it is not showing a internet connection on the laptop. WiFi connection is the only thing showing up. I tried 2 different cables same result.
Try a different device, different cable, and/or resetting the extender back to factory.
That didn't work either. Got off the phone with tech support and they couldn't figure it out either. They changed a couple settings, set it up as new and same problem. She said to monitor my slow speeds for 12 to 48 hours and if they are the same to call back. ☹️ I think it will be getting a RMA.