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Forum Discussion
Slow speeds on extender
I am getting slow speeds on my extender using the nighthawk app speed test. I am getting 160 down and 40 up. The ex8000 is on firmware .202. My router is an rax120 on firmware .214. The router is get...
That didn't work either. Got off the phone with tech support and they couldn't figure it out either. They changed a couple settings, set it up as new and same problem. She said to monitor my slow speeds for 12 to 48 hours and if they are the same to call back. ☹️ I think it will be getting a RMA.
Ok one more question before I return this to Best Buy. My slow speeds continue and I get no internet signal when hardwired to the extender. My firmware says it's .206 but the latest firmware listed on the site is .202. Could this be the problem? I don't know where this .206 firmware came from.
Maybe it was a newer firmware that was pulled its happened before.
Try downgrading to the 1.0.1.202 firmware, factory resetting, and trying install 1 more time. If it doesn't work, I'd exchange it.
