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Forum Discussion

Rogerusp's avatar
Rogerusp
Aspirant
Jun 11, 2020

Slow WIFI after adding EX8000

I have a netgear EX8000 extender connected to my router netgear nighthawk X6 R8000. Connected my wifi devices on 5ghz. Speeds are great (500mbps up and down) but a few times a week wifi speed gets rea...
plemans's avatar
plemans
Guru - Experienced User
Jun 12, 2020

What firmware versions are currently on there? The latest changes and people might want to know in the future if they run into this issue? 

R8000:
EX8000:

 

A easy thing to try? put the EX8000 in access point mode and hardwire it in. See if the problem still reoccurs. Its just for testing. Not permanent. 

When it happens, you put you reboot the router and the extender. Does it matter if you only reboot the router? or only reboot the extender? 

Rogerusp's avatar
Rogerusp
Aspirant
Jun 12, 2020
EX8000 firmware v1.0.1.206
R8000 firmware v1.0.4.52_10.1.67

EX8000 is already is AP mode. Haven’t tried hardwiring the EX but the R8000 ethernet speeds are fine when wifi is slow. I will try and test.
Usually problem is only solved if i reboot the router R8000 if i only reboot EX8000 it doesn’t work


  • plemans's avatar
    plemans
    Guru - Experienced User
    Jun 12, 2020
    Rogerusp wrote:
    EX8000 firmware v1.0.1.206
    R8000 firmware v1.0.4.52_10.1.67

    EX8000 is already is AP mode. Haven’t tried hardwiring the EX but the R8000 ethernet speeds are fine when wifi is slow. I will try and test.
    Usually problem is only solved if i reboot the router R8000 if i only reboot EX8000 it doesn’t work


    It can't be in AP mode if it isn't hardwired in. The only way AP mode works is if the hardwire is providing the internet access. 

    So you'd be in extender mode. 

     

    Something you can try doing that sounds a bit counter intuitive is to install version 1.0.4.18 to the R8000. The 2 versions after that got netgear armor and not all played nice with it. And with the router being the backbone of the system, its worth a shot. 

    Try installing that, factory reset the r8000, reinstall it manually, and then disable auto updates. 

    • Rogerusp's avatar
      Rogerusp
      Aspirant
      Jun 12, 2020
      Apologies. The router is in AP mode not the extender. I will try to do that. I also changed the channels after looking at overlapping channels in my neighborhood. Lets see if that helps too. Tks a lot
      • plemans's avatar
        plemans
        Guru - Experienced User
        Jun 13, 2020

        Whats running the routing functions then? 

        I'd also be looking at that closely as its controlling the qos/dhcp/routing.