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Smart home device support with EX7500
I have had many problems connecting smart switches, sockets and camera's for operation in the mesh network. it seems there is always intermitent conflicts with having the the 2.4G channel enabled in ...
Thanks for the reply.
I did disable 2.4G through set up so it would default to 5G for the backhaul but the problem with the smart devices persisted. It didnt stop until I fully disabled 2.4G in the set up so there was no chance of conflict between the router and the extender. All the smart devices continue to work now without dropouts. I'll leave it as is because having 5G backhaul and extended is enough for the phones and iPad and like you say, that setup is good for streaming. I guess other users could have the same problem so at least the question has given some explanation and a partial solution. Users will only get into a problem if they definitely need the extender range to switch the lights on.
Thanks for the reply.
I did disable 2.4G through set up so it would default to 5G for the backhaul but the problem with the smart devices persisted. It didnt stop until I fully disabled 2.4G in the set up so there was no chance of conflict between the router and the extender. All the smart devices continue to work now without dropouts. I'll leave it as is because having 5G backhaul and extended is enough for the phones and iPad and like you say, that setup is good for streaming. I guess other users could have the same problem so at least the question has given some explanation and a partial solution. Users will only get into a problem if they definitely need the extender range to switch the lights on.
If you didn't have 2.4ghz selected during setup, did you make sure the router and the extender were on different enough 2.4ghz channels to avoid overlap?
we usually recommend 1-6-11 to avoid overlap.