NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bluesky636
Jun 23, 2021Aspirant
Smart phone not switching between EX7500 and router
My smartphone, Samsung Galaxy S10 is not switching networks as I walk through my house between the base router network and the EX7500 extended network. I have to reboot the phone, turn its wifi off an...
bluesky636
Jun 24, 2021Aspirant
Well, I have 3 apps on my phone showing all active networks. As far as signal strength and speed goes, they each agree within a few dB and mb/s. Even the various devices in my home theater differentiate between the main router signal and the extender signal.
As far as location of the extender goes, the best location is where I currently have it in the family room. This would appear to violate your drawing. A location closer to the middle between the router and home theater results in poorer performance at both 2.4G and 5G with regard to speed and signal strength.
Finally, if smart roaming really depends on my phone and it doesn't work, Netgear's claims are misleading or downright false.
As far as location of the extender goes, the best location is where I currently have it in the family room. This would appear to violate your drawing. A location closer to the middle between the router and home theater results in poorer performance at both 2.4G and 5G with regard to speed and signal strength.
Finally, if smart roaming really depends on my phone and it doesn't work, Netgear's claims are misleading or downright false.
plemans
Jun 24, 2021Guru - Experienced User
So you think your phone's signal that its connecting to recognizes the link between extender and router?
It doesn't. You're simply recognizing the link from extender to devices. IF the link from router----extender is poor, it'll perform poorly. and link speed/dbi aren't the same as actual speed. but believe what you'd like. I'm not going to fight it or argue it anymore. Good luck
- bluesky636Jun 24, 2021AspirantYou misunderstood what I wrote.
The apps on my phone show the links available from the router and from the extender anywhere in the house. Each link is associated with a specific BSSID so when I look at the networks available I see a link from the router, and a link from the extender. Each link identifies whether it is 2.4G or 5G, the unique BSSID, the channel being broadcast on, and the power level in dBm. It also identifies the device by name and provides information on security settings and more.
Right now I am sitting on my back porch connected to the Netgear extender. 2.4G. BSSID = 6c:cd:d6:14:d4:49. Power = -55 dBm. Channel = 11.
The link from the Calix router is:
2.4G. BSSID = d0:76:8f:7d:d7:9f. Power = -76 dBm. Channel = 11.
I can also get the speed of each link with a few extra button pushes.
By the way, I retired in 2019 after 43 years as a SATCOM Systems Engineer working as a contractor for NSA, NRO, and CIA. I may not be a wifi expert, but I am not ignorant in the subject either. If you are not interested in having a civil conversation, please don't waste any more of my time. I will figure things out on my own like I usually do. - plemansJun 24, 2021Guru - Experienced User
I'm glad you have all those qualifications.
And you still misunderstand how it works.
Good luck
- bluesky636Jun 24, 2021AspirantIf you are an example of how people act on this forum, I won't be wasting any more of my time here. Good riddance to you.